SunGard Availability Services
Company Info

Customer Login

 

Home

SunGard has created this page to help you determine the charges associated with using SunGard for your project; you need to answer some basic questions about your network environment and current level of availability.  Based on the details of your network environment, SunGard develops a price quote that takes into account the level of support and management needed as well as security, network, and environmental costs.


Data Center

1. How many data centers do you have?    center(s)
2. How many square feet is your data center?    square feet
3. Does your data center have redundant environmentals?  
4. How many racks (42U) of equipment do you currently have?    racks

Servers
For each server type, please enter the number of servers you have and their critical status.
    Critical-1
Highly available
to the end user
Critical-2
Max 12 hrs. of
outage
Critical-3
12-48 hrs. of
outage
Non-Critical
More than 48
hrs. of outage
1. Web servers  
2. Application servers  
3. Database servers  
4. Utility servers
5. Mail servers
6. Domain Controller
7. Terminal servers
8. Quantity of data on the servers (GB)
9. How many servers have a high availability or clustered configuration?    servers
10. How many e-mail users do you have?    users
11. What operating systems do you use?  
12. What database applications do you use?  
13. How do you monitor your servers?  

Security
1. How many firewalls do you have?    firewalls
2. Are they configured for high availability?  
3. How many IDS appliances do you have?    appliances
4. How many antivirus servers do you have?    servers
5. How much do you spend annually on third-party vulnerability testing?   dollars
6. How much do you spend annually on third-party penetration testing?   dollars

Network
1. How many switches/hubs do you have?  
2. Do you have a redundant LAN fabric for your servers?  
3. How many load balancers do you have?    load balancers
4. How many routers do you have?    routers
5. Do you have a Wide Area Network (WAN)?  
6. If yes, how many nodes does it have?    nodes
7. How many dedicated communication circuits (non-voice) do you have?    circuits
8. What are your current Internet bandwidth requirements?    Mbps

Other
 
1. How many IT FTEs do you employ?    FTEs
2. What is your IT staff's hours of operation?  
3. Does your company provide an internal IT SLA to its users?  
4. Does your company provide an external IT SLA to its customers?  
5. How much does an hour of down time cost your company (optional)?   dollars
6. How many users access the IT infrastructure at this data center?    users
7. How would you categorize your company's line of business?  

Contact Info..

First Name:   Last Name:
Job Title:   Company:
Address:   Country:
City:   State/Prov:
Postal Code:   Email:
Phone:   Fax:
 
Are you a current SunGard customer?
 
 Message: