SunGard's Managed IT Services encompass systems management and housing and can be broken down into five key areas:
Secure Hosting Services – Provided within highly resilient data centre space as either rack space or caged area with redundant power supplies. All of which is supported with help desk services and intelligent hands.
Platform & Device Monitoring – Monitoring and portal reporting services by device, platform, application, database or website.
Security & Network Management – Providing firewall management as well as intrusion detection and penetration testing services coupled with internet and network access.
OS & Database Management – Managing equipment, operating systems, and databases as well as providing load balancing solutions.
Vaulting Services & Data Replication – Automated off site backup, archive and retrieval of data as well as mirroring solutions.