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Home   |   Services   |   Managed Services

Managed IT Solutions

"Many of our customers estimate the cost of downtime in six or seven figures - per hour." SunGard

Zero Downtime Is Not A Luxury

Companies all over the globe rely on IT to communicate with their customers, suppliers, partners, banks and their staff. The coming of age of the internet as a real-time business tool linked to every part of the production cycle means that downtime is no longer acceptable.

It is simply not sufficient just to protect business information. In the event of a disruption organisations must keep people and information continuously connected. This is what we call Information availability.

Zero downtime is not a luxury. It is a fundamental and essential requirement for many businesses: financial institutions, the travel sector and the major retailers, for example, already understand this. If customers and suppliers are unable to interface with your business it will be felt on the bottom line - rapidly. And what about the company's reputation?

Furthermore, an increasing number of regulatory bodies insist that business systems of risk management are in place, robust and effective.

As the cost of high bandwidth connectivity continues to fall more businesses can benefit from the security that managed IT solutions bring.

SunGard's managed IT solutions mean that your company's critical information, and therefore its viable operation, is less than a blink away.

You Run Your Business - We Ensure Your Information Availability

The global accessibility and availability of website, email and application servers, and the services and operations that rely on them, is essential to running a successful business. And it takes a lot of sophisticated and expensive kit and expertise.

We've Already Made The Investment - So You Don't Have To.

SunGard already has the equipment, the knowledge and the experience to provide trouble-free management of mission-critical operations, all day, every day.

Managed Hosting - for 'live' production or web-hosting operations
Managed IT Solutions - when you need data protection, and a rapid recovery

The Complete Solution

SunGard's managed IT solutions are the result of 25 years experience of delivering business continuity and high availability solutions for over 10,000 clients world-wide, including many Fortune 500/FTSE 100 companies.

Coupling our ‘Always on’ managed IT solutions with our entire portfolio means that we feel confident that we are the only Information availability provider that can provide comprehensive support for your infrastructure, people and data. 

Our substantial investment in hardware, network and data centres is second-to-none and it is supported by some of the best specialists in the business.

Best of Breed Equipment
We are a vendor-neutral business and only utilise the best available equipment for the tasks in hand. No other company can match our capability.

Unrivalled Connectivity
SunGard's managed IT solutions offer global, regional and Internet connections.

Global - V*Net
A single connection into SunGard can provide streamlined connectivity to availability and recovery services.

V*Net delivers fast, cost-efficient network connectivity. Using a virtual network architecture, V*Net integrates access to major networks such as MCI & Colt Telecom, and major ISPs.

Regional - ScaleNet
ScaleNet is SunGard’s own high speed network which links key SunGard sites using diversely routed redundant optical ring architecture. This Network provides gigabit Ethernet and fibre channel inter-site connectivity which makes low-cost dual-data centre solutions or stretched clusters a cost effective option.

‘Turn the Dial’ Internet Access
Network performance is assured through our carrier class infrastructure, providing fastest route connectivity. With large connections to multiple Tier 1 carriers via redundant local access points. Customers enjoy protected resilient connectivity with the ability to burst many times their committed bandwidth, behind fault tolerant, fully managed firewalls.

LINX
SunGard is also a member of LINX (London Internet Exchange), the largest Internet Exchange in Europe.

Overall, this unique blend of accommodation, environmental controls, systems and networks developed by SunGard provides unsurpassed levels of availability, scalability, resilience and quality of service.

SunGard uniquely controls and manages the end-to-end service; data centre, network infrastructure and storage management. This solution is built to the mission-critical standards that only SunGard has the proven expertise to deliver.

Unrivalled Facilities & Standards
Overall, this unique blend of accommodation, environmental controls, systems and networks developed by SunGard provides unsurpassed levels of availability, scalability, resilience and quality of service.

SunGard uniquely controls and manages the end-to-end service; data centre, network infrastructure and storage management. This product is built to the mission-critical standards that only SunGard has the proven expertise to deliver.

SunGard provide over three million sq ft of managed space in our highly resilient data centres and we have developed a range of cost-effective, state-of-the-art managed IT solutions to deliver whatever disaster tolerance you need to protect your information against all types of threat from system and power failures, to malicious hacking.


Managed IT Solutions at a glance

 
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Driving value and delivering results with Managed Services - White Paper

 


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