At SunGard Availability Services, our workplace recovery services are designed and built to get you back to work at the earliest opportunity and within pre-determined timescales.
SunGard offers the most advanced workplace and office recovery solutions in Britain, not only in terms of locations or the number of seats available, but also in terms of facilities, equipment, methodology and expertise.
With over 12,000 end-user positions across the UK (more than 14,000 across Europe and more than 22,000 globally) and multiple office recovery suites of varying sizes, SunGard's workplace recovery services are designed to be both flexible and scaleable.
Everything your business needs
Whatever the nature of your business, we provide the platform, the workplace, global connectivity, experts with extensive real-world experience to support you through recovery and a single point of contact to get things moving.
In addition, all our office recovery suites are provided with printers, fax machines, stationery packs and storage facilities. Kitchen and leisure facilities are also provided at each recovery site.
Unique telephony solutions
SunGard's office recovery telephone system - the only one of its kind in the industry - enables customer's entire telephony environments - including DDI - to be restored to any recovery facility.
Recovery starts when you call - not when you arrive
Furthermore, our sophisticated imaging methodologies, combined with the fact that SunGard's PCs are the same high-specification models (renewed every two years) means that LAN restore times have been significantly reduced: a PC ghost image can now be multi-cast to multiple PCs in minutes, wherever they are.
Multiple invocations
We can also accommodate multiple, same-time invocations in our state-of-the-art facilities, providing secure and discrete working, computer and telephony environments for each customer.
However, we wouldn't work with two customers from the same geographical area unless we were absolutely certain that we could support them concurrently. We often can, but if you have any questions on this issue, please feel free to talk to us.
For more information on Dealing Room Recovery solutions, including back office, click here
For more information on Call Centre Recovery solutions, click here
For more information on Telephony Recovery solutions, click here
For more information on the location of SunGard's Workplace Recovery centres, click here