Case Studies
Keeping the Busiest Hospital in the US Up and Running When Hurricanes Hit When Florida Hospital needed a disaster recovery solution that offered uninterrupted systems access and data integrity during powerful storms, SunGard's hosted business continuity services improved the availability time from days to minutes for critical systems.
Maintaining Availability By Testing IT Security With SunGard
To help ensure continuous availability of its information, a software company had SunGard subject its systems to a full penetration test and measure them against SunGard's proprietary model for Information Security--including 50 discrete areas of evaluation.
Using Managed Services to Help Ensure Availability of a Nationwide Office Network
When Rapid Solutions Group needed a data center that could meet their growing demands for disaster recovery and business continuity across four locations, they turned to SunGard for a solution that covered their servers, network and IT systems.
Helping a Healthcare Organization Immunize its IT Operations
Provena Health was required to meet demanding targets for availability and security across an integrated system of six acute care hospitals and 14 long-term care and residential centers. Using hotsite, consulting and SunGard Paragon, they've been able to.
Addressing the Root Cause of a Healthcare Information Availability Challenge
For a large regional healthcare provider with a widespread, decentralized IT operation (including 1,000 servers), a fast recovery could be an ambitious goal. But with a comprehensive Information Availability solution in place, it became achievable.
Utilizing Information Availability to Help Ensure High Customer Satisfaction
When this mid-size financial organization needed to ensure that its core systems would stay up and running, making any downtime transparent to its thousands of mutual funds customers, they turned to SunGard for an integrated Information Availability solution.
Developing an Information Availability Program
With its internal IT staff focused on internal systems and business issues, MaineGeneral Health sought a solution that would coordinate activities related to the full development, implementation and management of their Information Availability program.
Enhancing Systems Availability in a Heightened Security Environment
In the event of an unplanned outage, Arch Chemicals needed to significantly reduce downtime for its tightly integrated enterprise system. With a solution to automatically relay changes in Arch’s configuration to a SunGard facility, potential downtime was cut in half.
Meeting a Financial Institution’s Specific Availability Requirements
First Citizens Bank required an advanced availability solution with specific budget and control requirements. SunGard developed a broad solution architecture that incorporates recovery, replication and consulting services – under one roof, with a single contract.
Piloting the Datacenter to Enable a Non-Stop Focus on Airline Passengers
Under an aggressive migration timeline, e-gatematrix needed to find hosting service to meet advanced availability requirements. SunGard rapidly implemented a fully-managed application infrastructure environment for e-gatematrix, through our Accelerated Migration Program.
Enterprise-Wide Continuity Plans to Address Regulatory and Corporate Objectives
AmeriServ needed to better ensure enterprise-wide business continuity across 25 business units and four major locations. They partnered with SunGard to develop actionable plans that can protect the firm, meet regulatory requirements, and scale to incidents of any size.
Accomodating High Data Volumes in the Face of Disaster
As a World Trade Center tenant, the New York Board of Trade encountered both the 1993 WTC bombing and 2001 terrorist attacks. Through a focus on Information Availability and partnership with SunGard, today they're stronger than ever.
Flexibility to Meet a Changing Business Environment
With rapid growth in their technology platforms, and a need to cover critical business functions worldwide, Interval International has reduced its recovery window to 24 hours since partnering with SunGard.
Dramatic Increase in Data Transfer Rates
As part of a multi-million dollar upgrade, SunGard added FICON Express capabilities to eliminate a traditional bottleneck, enabling data to travel 3-4 times faster over certain connections, and significantly reducing customer restore times.
Building Long Term Relationships
In their 25 years with SunGard, Utica National Insurance Group has expanded to cover over 230,000 policyholders and annual direct written premiums of $700 million. Learn how SunGard has scaled their solution to meet constantly changing needs.
Meeting Complex Financial Institution Challenges
As financial institutions strive for continuous Information Availability, they face complex continuity and recovery challenges. Learn how one firm partnered with SunGard on a comprehensive solution to shorten recovery point and time objectives.
Using Wider Resources to Build Stronger Solutions
To shorten Citadon's recovery window and minimize data loss, SunGard combined traditional recovery, hosting and network services into an integrated solution ... all at a single location.
Putting a Disaster Recovery Plan to the Ultimate Test
The New York Shipping Association had offices in the World Trade Center South Tower. After the Sept. 11 attack, all 140 employees got out safely, and SunGard helped them recover their operations at the Jersey City recovery center.
Making Sure that People Can Connect to Information
Tropical Storm Allison spared NCO's data center, but it wiped out their first floor call center. By sending 100 employees to SunGard for work group and voice telecommunications recovery, all of NCO's direct revenue-generating employees were operational by Monday morning.
Ensuring That Your Outsourcing Partner Will Be There
Early one morning in 2001, a U.S. manufacturing company received word that the service center managing its data operations would cease to operate in two weeks. Luckily, they also had SunGard Availability Services to provide business continuity.
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