SunGard’s Remote Managed IT Services is just the thing for small to mid-sized businesses looking to improve the performance and availability of their IT assets. With a holistic yet flexible menu of managed solutions to choose from, it provides the monitoring, management and remediation services needed to maintain complex IT infrastructures while helping to reduce costs.
We deliver this offering via dedicated SunGard facilities and equipment to remotely monitor and mange IT assets housed within your data center. You get 24/7 expert support and reporting—via our world-class Integrated Operations Center (IOC)—for the system, networking, database and application resources on which you depend. And you never have to move them to another location. It’s like having your own enterprise monitoring and reporting capabilities onsite, with services and tools that help your organization to:
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eliminate the need to hire & retain specialized skill sets
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decrease operational costs
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leverage SunGard’s investment in its industry-leading infrastructure, advanced technologies and skilled technical personnel
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improve productivity and avoid downtime
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maintain control over all internal IT assets
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subscribe only to needed services