When it comes to helping to ensure system availability, the best line of attack is to prevent problems before they occur. SunGard’s Monitoring Services take this proactive approach to systems monitoring and management. They track components like databases, operating systems and Web sites, and provide notification of potential capacity and performance problems. You can then take action to resolve service-impacting issues so they don’t affect your business.
With two service levels—Standard and Advanced—the offering lets you select the option that meets your specialized needs. And it also gives you ready access to SunGard’s technical expertise as well as an advanced tools network designed for maximum security, availability and scalability. From 24/7 availability monitoring to real-time performance reporting, we have services to cover your needs. Consider the advantages of this offering:
- improved system performance and availability
- reduced downtime
- better capacity planning
- single-sourced systems monitoring capabilities
- enhanced end-user experience and employee productivity
Find out more about how SunGard Monitoring Services cover your needs with offerings that include: Operating Systems Monitoring, Web Monitoring, Database Monitoring, Device Monitoring and Web Transaction Monitoring.
Like to be hands on? SunGard’s Managed Services Portal is a value-added offering available to all Managed Services customers. Based on the specific services to which you subscribe, the web-based portal gives you always-available access to important data such as infrastructure performance, problem and change activity, account information and more.
Want to learn more? Contact us for more information.