Look to SunGard when you need proactive monitoring and support capabilities for your database environment. Our Database Server Monitoring extends the watchful eye of our technical experts and Network Operations Center to include support for industry-leading products: Microsoft SQL 7.0/2000, IBM DB2 and Oracle Server.
It’s an offering that provides lifecycle management of your database, from installation through maintenance. Plus, it enables online management of enterprise-wide systems, such as ERP and CRM. And if problems arise, our experts work to quickly resolve them—which frees you from the time and expense of keeping skilled database administrators on staff.
Ideally suited for web-based and e-commerce companies, it also meets the needs of growing enterprises and large corporations. And, when used in conjunction with SunGard’s other monitoring services, it helps ensure the highest possible service levels for database performance across the board.
Like to be hands on? SunGard’s Managed Services Portal is a value-added offering available to all Managed Services customers. Based on the specific services to which you subscribe, the web-based portal gives you always-available access to important data such as infrastructure performance, problem and change activity, account information and more.
Want to learn more? Contact us for more information.