When you have applications running across the enterprise—connecting, supporting and protecting departments, business functions, workgroups or locations—you need to keep them up and running. SunGard can help you maintain application availability and performance with our Application Services.
This multi-level offering equips you with all the administration, management, monitoring, reporting and support required for your database systems and systems utilities. Our technical specialists are experts in leading database and utilities technologies. And our automated management and monitoring systems are readily available as needed. We put them together for a flexible offering that lets you select the level of service needed to augment or replace your internal capabilities.
Our Application Services also include Managed SAP and Oracle E-Business Suite Services. So whether it’s a customer relationship management, general ledger, inventory control or system security application, you can count on SunGard and its extensive knowledge and industry-leading IT infrastructure.
It’s a smart offering that helps you:
- reduce the need for and costs of in-house experts and staff training;
- ensure professional support, 24/7;
- improve data access and integrity for end-users;
- boost productivity;
- enhance application performance and operational stability; and
- help you meet compliance requirements
Like to be hands on? SunGard’s Managed Services Portal is a value-added offering available to all Managed Services customers. Based on the specific services to which you subscribe, the web-based portal gives you always-available access to important data such as infrastructure performance, problem and change activity, account information and more.
Want to learn more? Contact us for more information.