To declare a disaster, call the toll-free disaster declaration number. Always keep this number with you: program it into your cell phone, home phone, and personal organizer. You’ll also want to request a Quick Reference Card from your Account Manager. It lists the disaster declaration number and declaration procedures.
When you call, you’ll need to be prepared to answer these questions that will help us prepare for your situation.
- Is this an alert or disaster?
- What is the nature of your situation?
- What is your company’s name and address?
- What is your name and title?
- What are your contact numbers during the next hour (office, pager, cell phone, other)?
- If your company requires a password to declare a disaster, what is it?
- What systems are involved?
- What facility do you normally use for testing?
One of our Crisis Management Team members will begin to take immediate steps to keep your people and information connected by reviewing the Disaster Declaration Authorization verification form, contracted configurations, expected arrival times at the recovery facility and shipping arrangements for any mobile equipment required.
Want to learn more? Contact us for more information.