All types of incidents can significantly impact your organization’s Information Availability. To help keep your company in a maximum state of preparedness, we have developed a comprehensive Incident Management Checklist, based on our hands-on experience in helping organizations through the rigors of over 115,000 tests, 1,500 actual recoveries, and guiding thousands more in the Information Availability planning process.
This checklist suggests high-level tasks that you should consider if you are in threat or response mode. Topics range from assessment and plan activation factors, to safety issues, security, communications and personnel notification guidelines. While not a substitute for a comprehensive Incident Management Team Plan, the checklist provides a concise overview of key areas to address.
At SunGard, we always remain vigilant when it comes to protecting your access to mission-critical data and systems. To help customers react as quickly and efficiently as possible, SunGard:
- Provides alert notification of a pending disaster
- Monitors status of potential disasters
- Prepares facilities in the event of a disaster declaration
- Helps minimize disruption at subscriber sites
- Facilitates superior service by providing a single point of contact for customers
- Assists customers with the disaster declaration process
Our seasoned experts may start working to expedite your recovery before you even know about a disaster, and won't stop until your systems and people are back up and running.