Press Releases 

SunGard Availability Services Addresses the Business, Operational and Workforce Issues Involved Pandemic Planning

Wayne, Pa., October 26, 2009 – SunGard Availability Services today outlined the business, operational and workforce issues that need to be addressed in developing pandemic plans to improve preparedness for potential staff absenteeism.

Hurricane Katrina Hero, Lt. General Russel Honoré (Ret.), Keynote Speaker at SunGard Business Continuity Software International User Group Forum

Wayne, Pa., October 21, 2009 — Lt. General Russel Honoré, who is best known for his management of the recovery efforts following Hurricane Katrina, will deliver the keynote address at the 2010 SunGard Business Continuity Software International User Group Forum.

SunGard Availability Services Extends Data Availability with Secure2Disk According to Enterprise Strategy Group Research Report

Wayne, Pa., October 5, 2009 — For many organizations, data growth is highlighting the performance and reliability problems of tape-centric data protection strategies, according to a recent report by the analyst firm Enterprise Strategy Group (ESG)*. The firm identifies these issues as driving organizations to deploy disk-based technologies in their backup processes but such organizations are typically only addressing onsite operational recovery.

Recovery Testing: A Required Step in Disaster Preparedness

Wayne, Pa., September 28, 2009 — Organizations need to know their recovery plans will work before a disaster strikes. By testing, they can identify plan strengths and weaknesses – and develop a roadmap for making any needed changes to improve disaster preparedness.

Five Key Considerations in Disaster Recovery Planning From SunGard Availability Services

Wayne, Pa., September 21, 2009 — Business and technology environments are more complex than ever and the reliance on information technology is firmly entrenched in the success factors of most organizations. Being prepared to respond to situations – both planned and unexpected – that threaten to disrupt essential business systems and processes, is a major corporate concern.

SunGard Availability Services Named to InformationWeek 500

Wayne, Pa., September 16, 2009 — SunGard Availability Services has been ranked number 199 in the 2009 Information Week 500 list of organizations that demonstrate the most innovative use of business technology. To make this list, a company must demonstrate a pattern of technological, procedural and organizational innovation.

New Disaster Recovery Planning Video from SunGard Availability Services Outlines Essential Steps in Preparedness Success

Wayne, Pa., September 14, 2009 — A new online video from SunGard Availability Services aimed at business and IT professionals outlines the critical success factors in creating and maintaining a disaster recovery plan. The informational video examines disaster recovery planning, looks at how to address the top challenges in developing a plan, defines the essential contributors to involve in the planning process, recommends plan testing strategies and describes how to update a plan to ensure it is effective at time of need.

SunGard Availability Services to Present Avoiding Business Continuity Program Pitfalls at DRJ Fall World

Wayne, Pa., September 9, 2009 — At a time where the H1N1 flu outbreak has brought the need for business continuity and pandemic planning to the forefront, SunGard Availability Services will gather with CIOs, IT professionals and crisis management leaders to discuss the importance of business continuity at one of the world’s largest business continuity/disaster recovery conference, DRJ Fall World 2009.
The conference will take place on September 13-16, 2009 in San Diego, Calif.

Cyber Security Exercises Provide Preparedness in Addressing Information Security Threats

Wayne, Pa., September 8, 2009 — Cyber security attacks against public and private information technology and networks are escalating in occurrence and complexity. Nameless, faceless cyber terrorists can strike from anywhere in the world without warning. Those intent on causing harm never cease in developing new ways to attack information systems, driving a constant need to improve skills, policies and tools dedicated to cyber security.

SunGard Availability Services’ Responsible Computing Project Powers Worldwide Volunteer Research

Wayne, Pa., August 31, 2009 — Demonstrating an aggressive commitment to sustainability and green technology practices, SunGard Availability Services has created the Responsible Computing Project, a project designed to harness the spare processing capabilities of idle SunGard workstations held in reserve for disaster recovery and utilize them for scientific and humanitarian research projects.

FMS Solutions Selects Secure2disk Online Backup and Recovery Services from SunGard Availability Services

Wayne, Pa., July 29, 2009 — FMS Solutions Inc., an accounting and consulting service provider to independent retail grocers, has selected SunGard Availability Services’ Secure2Disk solution to provide online backup and recovery services to help protect and recover data more quickly in the event of a disaster or test. SunGard will help FMS improve the operational availability and security of the financial management information it extends to a national customer base of more than 1,800 retailers.

SunGard Availability Services Positioned as Challenger in Magic Quadrant for Web Hosting and Cloud Infrastructure Services

Wayne, Pa., July 21, 2009 — SunGard Availability Services has been positioned by Gartner, Inc. as a challenger in the Magic Quadrant for Web Hosting and Cloud Infrastructure Services.

SunGard Availability Services Joins DMTF’s Open Cloud Standards Incubator Leadership Board to Develop Standards for Interoperability of Cloud Computing Environments

Wayne, Pa., July 20, 2009 — SunGard Availability Services has joined the Distributed Management Task Force (DMTF) Open Cloud Standards Incubator Leadership Board to help address the need for open management standards and interoperability for cloud computing. As a member of the Open Cloud Standards Incubator Leadership Board, SunGard will contribute its expertise in information availability and recovery issues, and contribute to the development of emerging cloud computing standards.

Tips for Improving Information Availability

Wayne, Pa., July 13, 2009 — CIOs and corporate IT departments face daily pressures to improve system and data availability while also balancing costs and risks for the IT infrastructure that runs critical business processes. These demands are pushing companies to be better prepared for IT disruptions and deliver more agile, effective responses to those disruptions.

Reclaim Valuable Storage Capacity with SunGard Availability Services’ Storage Optimization Service

Wayne, Pa., July 7, 2009 — In today’s business environment, organizations face two competing data storage challenges. Tightening budgets are forcing many companies to scale back IT spending, but at the same time, data growth continues to increase exponentially increasing pressure to invest in more storage capacity. According to Forrester Research, storage represents at least 11 percent or more of IT hardware budgets*. These growing storage needs are largely due to transactional systems, data warehouses and rapidly growing e-mail traffic.

SunGard Availability Services Outlines the Top Five Steps for Recovery Planning

Wayne, Pa., July 6, 2009—Key business drivers for IT —24/7 service delivery, globalization and managing increasing operational risk—are expanding the scope of business continuity. These different drivers are expanding the types of scenarios an organization should plan for while simultaneously shortening the average downtime that an organization can withstand.  In addition, businesses continue to remain vulnerable to threats ranging from natural disasters to security breaches that can impact normal business operations. 

SAP Certifies SunGard Availability Services Hosting Services; SunGard Now an SAP Hosting Partner in the U.S.

Wayne, Pa., June 29, 2009 — SunGard Availability Services has been certified by SAP AG to provide hosting services for SAP applications and is now an SAP hosting partner in the U.S.  The certification was awarded following an assessment of SunGard’s infrastructure, procedures and technical staff by SAP.  As an SAP hosting partner and an SAP-certified provider of hosting services, SunGard’s services are in line with SAP’s requirements for quality, availability and security. 

Survey Says Virtualization Can Play Major Role in Disaster Recovery – But Not Provide Complete Solution

Wayne, Pa., June 25, 2009 — A large majority of information technology (IT) executives say virtualization technologies can play a major role in a disaster recovery plan – but these technologies are not a complete solution, according to the results of the State of Disaster Recovery survey conducted by Harris Interactive®. While many IT decision-makers say they have deployed virtualization, survey data show most had not yet utilized the technology in a disaster recovery situation.

Five Steps to Improving Business Continuity from SunGard Availability Services

Wayne, Pa., June 22, 2009 — According to the Disaster Recovery Institute International, June 21 to 27 marks the 2009 Business Continuity Awareness Week in North America. SunGard Availability Services urges companies to take this opportunity to introduce and strengthen the concepts of business continuity planning within their organization.

Survey Reveals Lack of Understanding by Business Executives of the Value of Disaster Recovery and Business Continuity to Organizational Success

Wayne, Pa., June 15, 2009 — There is a significant disconnect between information technology (IT) and business executives when it comes to disaster recovery preparedness, according to the results of a new State of Disaster Recovery survey. While both sets of executives share same views on the importance of information availability to the business, survey data reveal a split in how to achieve the goal of minimizing downtime when an unplanned IT outage occurs.

BDP International Selects SunGard Availability Services to Provide Managed Hosting for Global Data Center

Wayne, Pa., June 11, 2009 — BDP International, a leading global logistics and transportation management organization, has selected SunGard Availability Services to provide AdvancedHosting managed services to help ensure worldwide, uninterrupted access to its corporate information systems. SunGard will host BDP’s Global Data Center – the organization’s primary suite of IT infrastructure hardware and software applications – in its new managed services facility in Philadelphia.

SunGard Secure2Disk Provides Online Backup and Recovery Services to Help Improve Operational Availability

Wayne, Pa., June 3, 2009 — Protecting business information from routine incidents, such as hardware and power outages, viruses, accidental deletions and application failures, as well as ensuring that information is available despite natural disasters is a continuous challenge for IT organizations. Secure2Disk from SunGard Availability Services delivers a new disk-based, online backup and recovery solution for organizations looking to improve the reliability of both operational backup and off-site recovery of their IT systems.

Top Ten Tips for 2009 Hurricane Season Planning from SunGard Availability Services

Wayne, Pa., June 3, 2009 — With the onset of the 2009 hurricane season, SunGard Availability Services has outlined its top ten tips for disaster preparedness. By following these steps, organizations will be better prepared to keep their systems, processes and people up and running during and after a major storm.

SunGard Availability Services and Phoenix Health Systems Join Forces to Deliver Complete Software Application and Infrastructure Management to Community Hospitals

Wayne, Pa., May 27, 2009 — SunGard Availability Services has partnered with Phoenix Health Systems, a national provider of healthcare IT outsourcing, consulting and revenue cycle management solutions, to help hospitals improve information availability for electronic medical records (EMR) and other technologies essential to quality of care.  Together, SunGard and Phoenix will help community hospitals by developing and executing cost-effective business continuity plans that address requirements to access critical data in the event of an IT systems outage as well as providing industry leading staffing and application support.

HarrisData Turns to SunGard Availability Services Managed Hosting to Deliver Enterprise Applications to Customers

Wayne, Pa., May 18, 2009 — Enterprise software developer, HarrisData, has selected SunGard Availability Services to provide a fully managed hosting solution to operate enterprise software applications for HarrisData customers.  SunGard AdvancedHosting will help HarrisData customers run their RTI-Software solutions, including CustomerFirst®, SalesFirst® and WebFirst®, in a highly available, redundant environment with reduced demands on their own IT resources.

Pandemic Action Plan Update From Sungard Availability Services

Wayne, Pa., May 1, 2009 — All SunGard Availability Services locations worldwide are operating normally and have entered a “heightened awareness” phase as part of the company’s Pandemic Action Plan in response to the World Health Organization (WHO) Stage 5 announcements concerning the H1N1 flu (swine flu).

SunGard Availability Services Announces Recovery Services Promotional Campaign at Scottsdale Facility

Wayne, Pa., April 27, 2009 — SunGard Availability Services has expanded its Scottsdale, Ariz. facility, providing customers with enhanced recovery services and managed IT services to help ensure their business systems and people are always connected.  Increasing SunGard’s presence in the West, this expansion reinforces the company’s commitment to staying ahead of the availability needs of its customers in today’s always-on business environment.  

Top Five Reasons to Utilize Managed IT Services in a Down Economy Outlined by SunGard Availability Services

Wayne, Pa., April 14, 2009—In today’s difficult economic environment, organizations are turning to managed IT services to help them achieve lower and more predictable IT support costs, while also improving IT resiliency and operational efficiencies.  Organizations are realizing the advantages of leveraging the investments of managed IT services providers rather than building and managing their own IT infrastructures.

Top Five Reasons to Implement Business Continuity Management Software Outlined by SunGard Availability Services

Wayne, Pa., April 6, 2009— No one can control whether or not an organization will be affected by a natural disaster, hardware failure, power outage or other unplanned incident.  However, companies can work to help ensure their organizations are prepared to respond to and recover from such events with minimal impact by creating and keeping current business continuity plans. 

New Planning Software from SunGard Availability Services Addresses Business Continuity Requirements of Hospitals

Wayne, Pa., April 3, 2009 — In today’s fast-paced healthcare environment, real-time access to medical information and treatment protocols is required to deliver the highest quality of care.  LDRPS (Living Disaster Recovery Planning System) for Hospitals, new software from SunGard Availability Services, provides comprehensive business continuity management designed to address the healthcare industry’s unique, 24/7 demands for information availability. 

SunGard Availability Services Partners with Orchestrate Healthcare to Improve Availability of Electronic Medical Records

Wayne, Pa., and Greenwood Village, Colo., April 3, 2009 — SunGard Availability Services has formed a partnership with Orchestrate Healthcare, a leading provider in healthcare technical consulting services, to help healthcare organizations improve information availability for electronic medical records (EMR).  Together, SunGard Availability Services and Orchestrate Healthcare will help hospitals develop and execute cost-effective business continuity plans that address the requirement to access EMR data in the event of an IT systems outage to safeguard quality of care. 

New SunGard Availability Services Program Designed to Accelerate Business Partner Growth

Wayne, Pa., March 24, 2009—SunGard Availability Services has unveiled a Business Partner Program designed to help companies generate new revenue sources by offering customers comprehensive availability solutions.  Business Partners can expand beyond traditional hardware and software offerings by adding SunGard services to existing portfolios to create an information availability solution practice for their customers.

SunGard Availability Services Conference Provides Best Practices Insights and Tutorials to Software Customers

Wayne, Pa., March 9, 2009—In a continuing effort to provide educational opportunities to business continuity professionals, the 2009 SunGard Availability Services Software International User Group Conference features sessions on building plans, incident management and cyber security.  The conference, organized by SunGard Availability Services, will be held in San Diego, Calif. on April 5 – 8, 2009 at the Manchester Grand Hyatt San Diego.

SunGard Availability Services Announced Regional AdvancedHosting Promotional Campaign

Wayne, Pa., March 9, 2009—SunGard Availability Services today announced a promotional campaign for its AdvancedHosting^SM enterprise managed services and colocation solutions.  This offer is available at SunGard’s managed services facilities in Atlanta, Chicago, Dallas, Toronto and the New York Metro Area, helping customers – ranging from small businesses to enterprise companies – maintain high levels of availability at a cost-competitive price.  This offer is for a limited time only and ends on June 30, 2009.

Jive Software Selects SunGard Availability Services To Provide Managed Hosting Services

Wayne, Pa., & Portland, Ore., March 2, 2009 — Jive Software, a social business software leader, has selected SunGard Availability Services’ AdvancedHostingSM managed IT services to support its enterprise software suite.  Jive selected SunGard because of its operational excellence in meeting service level agreements and its IT infrastructure that delivers scalability and reliability to accommodate Jive’s fast-growth operations.