Don Norbeck is an expert in the issues today’s CIOs are facing related to information availability, compliance and operational risk. He leads SunGard Availability Services’ innovation and new product initiatives as director of product development. The primary goal is to help customers meet their information availability objectives, leveraging new technologies from virtualization and automation to new storage options such as “storage as a service.” In addition, Don helps SunGard Availability Services set its future sustainability strategies by continually searching for emerging technologies, market trends and business opportunities.
Prior to assuming roles in product management, Don served as solution engineer and managed services subject matter expert, where he assisted in architecting some of SunGard’s most complex managed services solutions. With more than fifteen years of IT experience, Don has worked as a solution engineer for Kana, an ECRM software company, and Digex, a hosting provider.
Don holds a Juris Doctorate from Temple University’s Beasley School of Law and a B.A. in American culture from Vassar College. He is widely quoted on topics related to virtualization and other new data center management technologies, and has keynoted and served as a panelist at many technology industry events.
Commentary:
Virtualization has great promise in enterprise IT – it’s truly changing the way the industry approaches data center infrastructure design – but virtualization alone is not enough to abandon your information availability strategies. Organizations are under increasing pressure to respond and recover more quickly from the exceptional incident and the everyday hardware failure, leading to an even greater sometimes daily reliance on tried and true information availability practices. Companies need to combine virtualization and automation technologies with IT and end-user recovery services, high availability solutions and managed services, to help meet aggressive recovery time and point objectives and mitigate risks quickly and cost-effectively.
Areas of Expertise:
virtualization, disaster recovery, hosting, information availability, managed services, messaging and collaboration services, storage services