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iServerCare

Rapid increases in the number and complexity of servers coupled with more sophisticated hackers who continue to exploit vulnerabilities continue to punish those organizations that cannot keep their systems up-to-date.

Services

Inflow built our iServerCare solution to provide secure management of your systems throughout their entire lifecycle - including provisioning, maintenance, replacement, and de-commissioning.

Two packages built to fit any need:

iServerCare Patch Package

  • Patch Installation & Notification
  • Change Management
  • Asset Management

iServerCare Management Package (everything in the Patch Package plus):

  • Server Provisioning
  • 24X7 Fault and Tolerance Monitoring
  • 24x7 Troubleshooting
     

The Inflow Difference

  • Flexible solutions - Selectively choose the servers or applications that benefit from Inflow's operations management expertise and process culture.
  • Compliance and Control through Customer Portal - Customer portal offers ticket origination, dashboard reporting and online asset tracking & management so you always have the data you need to satisfy your customers or auditors.
  • Experienced People- Dedicated 24x7 staff works with you to plan, implement, fulfill and support your server platforms.
  • Stringent Process - Inflow's Quality Management System is ISO 9001:2000 certified and we have over 300 processes and procedures to safeguard your business.
     

Technical Capabilities

  • Patch upgrade, validation and rollback - Patch audit reports and recommended patch reports available via the Inflow portal
  • Tracking of hardware, system, and application versions (including system patch versions)
  • Hardware & OS Provisioning for Windows, Solaris and Red Hat Linux Servers
  • Best-in-Class tools - Dell OpenManage, Compaq Insight Manager, SiteScope and More 

Contact us to find out how our Colocation and Hosting services can benefit your business.